Shipping Policy

Shipping Policy for Kanai

At Kanai, we want to make sure that you receive your order as quickly and efficiently as possible. We offer both domestic and international shipping options to our customers.

Processing Time

We process orders within 1-2 business days of receiving them. Please note that orders placed on weekends or holidays will be processed on the following business day.

Domestic Shipping

We offer several domestic shipping options, including standard shipping and expedited shipping. The shipping options available to you will depend on your location and the weight of your order. Standard shipping typically takes 3-5 business days, while expedited shipping typically takes 1-2 business days.

International Shipping

We offer international shipping to many countries around the world. The shipping options available to you will depend on your location and the weight of your order. International shipping typically takes 7-14 business days, depending on the destination country and any customs delays.

Customs and Duties

Please note that international orders may be subject to customs duties and taxes. These fees are the responsibility of the customer and are not included in the price of your order or the shipping costs. We recommend that you check with your local customs office to determine what these fees will be before placing your order.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to track your order through the shipping carrier’s website.

Shipping Delays

While we do our best to ensure timely delivery of your order, we cannot guarantee delivery dates or times. Shipping carriers may experience delays due to weather, natural disasters, or other unforeseen circumstances. If your order is delayed, we will do our best to keep you updated on the status of your shipment.

Shipping Costs

Shipping costs will vary depending on the shipping method selected and the weight of your order. The exact shipping cost for your order will be calculated at checkout.

Returns and Exchanges

If you need to return or exchange an item, please see our Returns and Exchanges policy for more information.

Contact Us

If you have any questions or concerns about our shipping policy, please contact us at Kanai customer service. We are always here to help!